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Our Commitment to Protecting Your Information

At Simsbury Bank, we understand that our customers trust us with something very important: their life’s savings.

Whether it’s a transaction as small as shopping online, or as big as buying a home, we are committed to doing whatever is possible to enhance our cybersecurity, prevent fraud, educate our employees and keep your information safe.

While we’re doing what we can behind the scenes, we also want to ensure that we’re equipping our customers with up to date information and tips on the best ways to you recognize scams and improve your personal cybersecurity. From links to contact forms or helpful websites, to articles and downloads with safety tips and how-tos.

Top 7 Ways to Ensure You’re Secure
  1. Be sure you know and trust the source before you open an attachment you receive by email.
  2. Use public wi-fi with precaution; avoid
  3. Do not ignore security updates on your computer.
  4. Avoid using the same password for multiple account logins.
  5. Only make only transactions using a secure connection.
  6. Limit personal information posted to social media profiles.
  7. Always know and trust the source when you download an application or file online.

Phishing Scams

Criminals are constantly coming up with new schemes to trick you into giving up personal information. Simsbury Bank will NEVER call, text or email you and ask you to provide specific card, account or pin numbers.  If you receive a text or email message requesting you to call a phone number regarding verification of your account, do not call the number.

If you receive a phone call requesting your bank information, do not provide any information and fill out our Phishing Contact Form or contact your local branch immediately.

Phishing Red Flags to Avoid in Your Email
  • You don’t recognize the sender’s email address as a person you normally communicate with
  • The senders email address is odd or suspicious
  • The senders email address is a slight deviation from what it would normally be; for example (wrong) vs. (right)
  • You are copied on an email but don’t know any of the other recipients
  • The content of the email doesn’t match the subject line
  • The subject line is a reply to a message you did not previously send or request
  • Hyperlinks within the email say one thing but appear to be linking to different URLs when hovered over
  • The content of the email is just one long hyperlink, or blank with an attachment

Password Safety

Password reuse, or using the same password for multiple websites, leaves you vulnerable to identity theft, especially if you have used the same email and password with any website that has been previously compromised by a malicious attack. This is why every password you use should be unique to that account. However, avoiding password reuse can be challenging, especially if you subscribe to a number of accounts or if a website requires you to update your password frequently.

Password Tips
  • Choose a repeatable pattern/rule for building your passwords, like using an acronym derived by the description of the website. For example, your description could be This is my Simsbury Bank Account Online Banking Password, and the acronym would be TIMSBAOBP.
  • Passwords should be complex, so be sure to include numbers, lower and upper case letters and special characters.
  • A strong password should be 8-12 characters long.
  • Avoid using popular or predictable passwords. Top 10 passwords are: 123456, Password, 12345678, Qwerty, Abc123, 123456789, 111111, 1234567, iloveyou and Adobe123.

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Disclaimer: Links to third party sites are provided for your convenience. These sites are not within the control of Simsbury Bank and may not follow the same privacy, security, or accessibility standards as Simsbury Bank. Simsbury Bank does not warrant any offerings from the third party providers, nor is Simsbury Bank responsible for the security, content or availability of any third party sites, or their partners.

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